Refund policy
At Buyzaar, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, you may request a return or refund under the following conditions.
Return Eligibility
- Returns are accepted within 7 days of receiving your order.
- The product must be unused, unworn, unwashed, and in its original packaging with all tags attached.
- Products that are damaged due to misuse or normal wear and tear are not eligible for return.
Non-Returnable Items
The following items cannot be returned or exchanged:
- Personal care products
- Customized or personalized items
- Gift cards
- Items marked as Final Sale
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or a video of the item and packaging. We will arrange a replacement or refund after verification.
Refund Process
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be processed within 5–10 business days.
- Refunds will be issued through the original payment method or via bank transfer, depending on the payment method used.
Exchange Policy
We offer exchanges for products with manufacturing defects or if you receive the wrong item, subject to stock availability.
Return Shipping
- If the return is due to our mistake (wrong, damaged, or defective item), Buyzaar will cover the return shipping cost.
- If the return is due to a change of mind, the customer is responsible for the return shipping charges.
Contact Us
If you have any questions regarding returns or refunds, please contact our customer support team.
Email: info.buyzaaar@gmail.com
WhatsApp: +92 319-8593177